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Help - Frequently Asked Questions
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Products
Delivery
What does transport include?
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Do you offer free delivery on orders over a specific value or number of bottles?
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Can I ask for them to come at a particular time or to notify me of their arrival time?
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What if I am not at home when the carrier arrives?
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Do I have to pay the courier?
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Can I ask you to send me the bottles in their original wooden box?
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Orders and refunds
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How does the sale of en primeur wines work?
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Contact
Customers and matters relating to orders
Office hours:
weekdays, 8am-1pm
+34 634 871 709
customer_service@vinissimus.co.uk
General enquiries
info@vinissimus.co.uk
20-22 Wenlock Road, London, N1 7GU (UK)
